Create a Direct Messaging Address

The Message Center Tab > Clinical Messaging and Faxing > Creating a Direct Address > Create a Direct Messaging Address

Create a Direct Messaging Address

1 In the information bar, click Preferences > Direct Messaging.

2 On the Direct Messaging page, do the following:

Note: To participate in Direct Messaging, you must accept an end user license agreement. If you click Decline, you will be unable to create an address or send and receive Direct messages. To participate at any time after declining, you can accept the agreement from the Direct Messaging page by clicking the Terms & Conditions link.

• Review your Direct Messaging address. If you have already created your Direct Messaging address, it appears on the Direct Messaging page.

• Create your Direct Messaging address. To create your address for sending and receiving information according to Direct standards, do the following:

Notes:

• Users that are assigned the Provider, Clinician, or Clinical Office Staff role role can send and receive Direct messages; however, Phlebotomist or Clinical Lab Staff roles cannot.

• If you belong to multiple organizations, you must create a different Direct Messaging address for each organization.

• In the Direct ID text box, type the Direct ID you have chosen.

The Direct ID can be up to 100 characters in length, and can include alphanumeric characters, periods (.), dashes (-), or underscores (_).

• Click Check Availability.

Your Direct ID must be unique. If the ID you have chosen is already being used, you will receive a message indicating that you must select another ID.

• Review the Direct Messaging address you have chosen, and then click Create Account.

Caution! Direct Messaging addresses cannot be modified. In addition, once a Direct Messaging address has been created for a user in a particular organization, another Direct Messaging address cannot be created for the same user in that organization.