The Lab Orders Tab > Other Features

Other Features

In addition to enabling you to place and manage lab orders, this application also allows you to perform a number of other tasks:

• Provide attestation of informed consent. A growing number of states regulate genetic testing. If you order these types of tests, you can access a simple form to acknowledge that you are in compliance with these informed consent laws. For more information, see Providing Informed Consent.

• Update your ActiveX controls. In order to print labels or reports, your computer must have certain ActiveX controls. These controls are downloaded automatically the first time you log in. However, new updates to these controls are not installed automatically. You can see which versions of the controls are currently installed, see which versions are available, and download the latest versions at your convenience. For more information, see Updating the ActiveX Controls.

• Search the dictionary. You can view information about insurance carriers, diagnoses, and tests without placing an order. For more information, see Searching the Dictionary.

• Look up limited coverage policies. Before placing an order, you can determine whether or not the patient’s insurance carrier might pay for a particular test. You can also see a list of all of the diagnoses that will satisfy a carrier’s limited coverage policies, and those that are not supported. For more information, see Looking Up Limited Coverage Policies.

• Access pain management information. You can access information about drug use statistics, tests and services, and other resources related to pain management. For more information, see Accessing Pain Management Information.

• Manage order reports. You can request, view, and delete reports that provide information about orders placed for one or more clients of one or more labs for a specific date range and other criteria. For more information, see Working with Order Reports.

• Order supplies. You can electronically order supplies to be used exclusively for placing orders with Quest Diagnostics or using Quest Diagnostics equipment. For more information, see Ordering Supplies.

• Pay an invoice online. If the lab supports this feature, you can access the Quest Diagnostics Online Billing Services website to pay Quest Diagnostics invoices online. For more information, see Paying an Invoice Online.

• Contact Quest Diagnostics Billing Services. If the lab supports this feature, you can contact the Quest Diagnostics billing department with any billing questions that you might have. For more information, see Contacting Quest Diagnostics Billing.

• Access the payment log. You can view or save information about patient payments made on a particular day. For more information, see Accessing the Payment Log.

• Preview upcoming features. For some new features that are planned for the next release, you can see a preview and provide feedback. For more information, see Previewing Upcoming Features.