The Message Center Tab > Clinical Messaging and Faxing > Clinical Faxing > Viewing Clinical Faxes

Viewing Clinical Faxes

This section provides instructions for viewing clinical faxes that you or other users in your organization have sent.

The methods for viewing clinical faxes include the following:

View sent faxes. You can view Sent Faxes from the Message Center tab by clicking Faxes > Sent Faxes. All sent faxes remain in the Sent Faxes or Failed Faxes list until you manually remove them. The Sent Faxes list contains the most recent 99 faxes you have sent.

View deleted faxes. When you delete faxes in the Sent Faxes list, those faxes are moved to the Deleted Faxes list. All Deleted Faxes remain in the Deleted Faxes list until you permanently remove them. You can view your Deleted Faxes in the Message Center by clicking Faxes > Deleted Faxes. The Deleted Faxes list contains the most recent 99 faxes you have deleted.

View related faxes. You can view all faxes referencing a specific patient from the patient’s summary.

View fax transmission status. You can view the transmission status of a fax in the Sent Faxes, Deleted Faxes, or Failed Faxes lists. The fax transmission status shows the date and time the fax was sent, the user who sent the fax, and the status of the fax (processing, fax pending, fax sent, fax canceled, etc.) which includes a message that provides more detail on the fax status.

Notes:  

If you attach uploaded clinical activities to a fax, you may receive a message indicating that the fax and attachments exceed the size limit and will be split and sent as smaller individual faxes. In addition, attached antepartum reports will always be sent as individual faxes.

Each individual fax will have the same subject as the original fax that you created, as well as numbers identifying it as a set of related faxes. For example, Patient Fax (1 of 2) and Patient Fax (2 of 2). As with other faxes, you will be able to view and manage these individual faxes from the application’s fax lists. For more information about managing faxes, see Managing Faxes.

Radiology orders that were finalized and faxed from the Review Orders dialog box or Order Tasks tab also appear in the Sent, Deleted, and Failed faxes lists. For more information about faxing radiology orders see Radiology Orders.

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