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This section provides instructions for resending or forwarding faxes, managing failed faxes, printing faxes, and deleting faxes.
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Note: If you attach uploaded clinical activities to a fax, you may receive a message indicating that the fax and attachments exceed the size limit and will be split and sent as smaller individual faxes. In addition, attached antepartum reports will always be sent as individual faxes. Each individual fax will have the same subject as the original fax that you created, as well as numbers identifying it as a set of related faxes. For example, Patient Fax (1 of 2) and Patient Fax (2 of 2). As with other faxes, you will be able to view and manage these individual faxes from the application’s fax lists. For more information about viewing faxes, see Viewing Clinical Faxes. |
• Forward a fax. You can forward a sent fax in the Sent Faxes, Failed Faxes, or Deleted Faxes list, to a new recipient.
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Notes: • A faxed radiology order cannot be forwarded. If you need to send a faxed radiology order to another location, you can print a copy of the faxed radiology order, and then fax the copy. For more information about printing faxes, see Print a Clinical Fax . • Allergies/Adverse Reactions, Problems, History information, and active Medications in attached clinical notes or antepartum reports will appear as they did when the message was originally sent. Updates made to these data after the note or report is sent will not be reflected in the attachment. |
• Resend a fax. You can resend a sent, deleted, or failed fax. You can only resend your own sent faxes. Any user in your organization can resend failed faxes.
• Manage failed faxes. The Failed Faxes list displays a list of faxes that have failed to transmit to the intended recipient. You can sort failed faxes to view the Current User list of failed faxes (initiated by you) or the Current Org list of failed faxes (initiated by other users in your organization). In the Failed Faxes list, you can forward, resend, or cancel a fax.
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Note: You can also view a failed fax in the Sent Faxes list. |
• Print a fax. You can print a fax in thesent, failed, or deleted fax lists by clicking on the fax you want to print, then clicking the print icon located in the upper-right corner.
• Delete a fax. You can delete sent faxes in two ways:
• While viewing the content of a fax.
• While viewing the Sent Faxes list, you can select and delete one or more faxes.
Deleting faxes using the above methods moves those faxes to the Deleted Faxes list.
• Permanently delete a fax. When you are sure that you no longer need to maintain a copy of a deleted fax, you can permanently remove the fax.
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Note: Permanently deleting a clinical fax does not remove the message from the patient’s summary. |