The Patient Tab > The Patient Summary > Patient Communication > Delete an e-Patient PIN

Delete an e-Patient PIN

1 View a patient’s summary; for instructions, see Accessing a Patient Summary.

2 Access the summary of the patient for whom you want to delete an e-Patient PIN.

Note: The option to delete (or remove) an e-Patient PIN is only available when the e-Patient status is Established. For other statuses, such as Requested, you can use the Re-generate PIN option.

3 In the Patient Communication management options list (located to the right of the patient identification), click ePatient  Link > Remove Link.

The patient’s e-Patient PIN is deleted from the system and results can no longer be sent to the e-Patient. To re-establish the service, you need to create a new PIN for the patient, and the patient needs to re-register using the new PIN.