Resolving Unassigned Lab Results

The Message Center Tab > Patient Results > Viewing New Lab Results > Resolving Unassigned Lab Results

Resolving Unassigned Lab Results

When Care360 Labs & Meds, ePrescribing, or EHR receives a new result that it cannot match to an existing patient with sufficient accuracy, the result is added to the Unassigned Clinical Data list, in addition to the New Lab Results list. You should review any results that appear on the Unassigned Clinical Data list as soon as possible, and resolve those results by doing one of the following:

• Associate the lab result with an existing patient. Each result in the Unassigned Clinical Data list contains as much associated demographic data as is received with that result. If this data is sufficient enough to allow you to match the result to an existing patient of your organization, you can manually associate the result to that patient.

• Add the associated patient as new. If the result does not contain sufficient data to match it to an existing patient, or if you determine that the associated patient should be considered new to your organization, you can add that patient as a new patient of your organization. Alternatively, you can access the search & merge page to merge the associated patient with an existing patient of your organization; For more information, see Merge Patient Records.

Note: For information on resolving unassigned encounter notes, see Resolving Unassigned Encounter Notes.

Resolve Unassigned Lab Results